Download Logs

In HyperMotion, users can go to "O&M Management > Download Logs" to quickly collect logs from key components for troubleshooting.

DR

Supported Resource Types

Resource Type	Description
Console	Management node logs, including core platform services
Sync Proxy	Agentless hosts deployed via OVA template
Linux Host	Logs from Linux hosts with Agent installed
Windows Host	Logs from Windows hosts with Agent installed
Cloud Sync Gateway	Gateway hosts automatically created at DR start

Page Field Descriptions

Field Name	Example	Description
Host Name	onepro	Name of the host, used to identify the device
Host IP	192.168.7.141	IP address of the host
Status	Online	Current status (offline hosts cannot collect logs)
Log Status	Downloadable	Status of host logs (click to view details)
Action	Collect	Collect logs

Collection Example: Console

On the "Download Logs > DR > Console" page, users can collect and download required log files as needed for troubleshooting and monitoring.

Log Collection

Select the target host and click the "Collect" button in the corresponding row.

Select Time Range

In the pop-up dialog, set the time range for the logs you want to collect. After confirming, the system will automatically start collecting logs.

Start Collection

After confirming the time range, the system will automatically start collecting logs, and the log status will change to "Collecting".

Download Logs

After log collection is complete, the status will update to "Available". Users can click "Click for list" to see the log files and select files to download.